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What should I do if I'm not receiving emails or notifications from Uvaro?

If you're not receiving emails or notifications from us, here are some steps you can take to resolve the issue:

  • Check Your Spam/Junk Folder: Sometimes emails can be mistakenly filtered into your spam or junk folder. Make sure to check there first.
  • Add Our Email Address to Your Safe Senders List: To ensure you receive our emails, add our email address to your contacts or safe sender list.
  • Check Email Filters: If you have set up custom email filters, make sure they are not directing our emails to other folders like 'Archive' or 'Promotions'.
  • Review Your Email Settings: Ensure that your email account is not set to block or restrict incoming emails from new addresses.
  • Contact Your Email Provider: If you've tried all the above steps and still aren't receiving emails, it may be worth contacting your email provider for further assistance.
  • Reach Out to Us: If all else fails, please contact our support team at help@uvaro.com for further assistance.